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How to manage employee onboarding: stop relying on emails and spreadsheets

Employee onboarding is more than just an HR task. It’s a business process that involves HR, managers, IT, office management, and the new employee. If you’re managing onboarding through emails, spreadsheets, or paper checklists, mistakes are only a matter of time. In this article, you’ll learn how to manage employee onboarding, how to turn onboarding into a structured workflow, when a simple checklist is enough, and when it makes sense to use a workflow platform like Tabidoo.

Author Tabidoo

8 minutes to read
How to manage employee onboarding: stop relying on emails and spreadsheets

What Is Employee Onboarding?

Employee onboarding is the process that begins when a candidate accepts a job offer and ends when the new hire is fully integrated into their role.

Many companies associate onboarding only with an employee’s first day at work. In reality, it is a series of connected steps designed to ensure that every new team member:

  • has all the necessary equipment ready,
  • receives access to required systems,
  • completes mandatory training,
  • understands their role and responsibilities,
  • becomes familiar with company processes,
  • quickly becomes a productive member of the team.

From a business perspective, onboarding is primarily a workflow that connects multiple departments while defining clear responsibilities, deadlines, and tasks.

The biggest onboarding challenge isn’t HR – it’s Coordination

When people think about onboarding, they often picture the HR department. In reality, onboarding rarely depends on HR alone.

A typical onboarding process involves:

  • HR,
  • the hiring manager,
  • IT,
  • office management,
  • reception,
  • finance,
  • health and safety specialists,
  • and the employee’s future teammates.

This is exactly where most problems arise. HR sends an email to IT. The manager forgets to order a laptop. Office management doesn’t realize the employee starts on Monday. Mandatory safety training gets postponed until next week. Everyone completes their individual tasks. But no one has visibility into the entire process.

Based on our experience helping companies digitalize business processes, the biggest onboarding issue isn’t the administrative work itself. It’s the handoff of information between departments. When responsibilities, deadlines, and task ownership aren’t clearly visible, delays, reminders, and avoidable mistakes become inevitable.

How Do You Know Your Onboarding Process Isn’t Working?

If you recognize two or more of the following situations, it’s probably time to rethink your onboarding process.

  • New employees spend their first day waiting for a laptop or system access.
  • Tasks are assigned through emails or chat messages.
  • Managers don’t know which onboarding tasks have already been completed.
  • HR constantly reminds colleagues to finish their tasks.
  • Every department keeps its own spreadsheet or checklist.
  • Different positions require different onboarding processes, but nobody has an overview of the differences.
  • It’s difficult to see exactly where a new hire is in the onboarding journey.

If your onboarding process relies on people’s memory, it’s not really a process – it’s improvisation.

A checklist isn’t enough – you need a workflow

Many companies begin by creating an onboarding checklist. That’s a great first step. A checklist helps standardize the onboarding process. However, a checklist cannot actually manage the process.

For example, it doesn’t know when:

  • IT has completed its tasks,
  • a manager should schedule the employee’s first one-on-one meeting,
  • HR is still waiting for signed documents,
  • company leadership wants to see the current onboarding status.

A workflow goes much further. Instead of acting as a simple to-do list, it automatically manages task dependencies and keeps the process moving.

For example:

New employee hired

↓

Create employment contract

↓

Prepare laptop

↓

Create Microsoft 365 account

↓

Order access card

↓

Schedule health & safety training

↓

Send welcome email

↓

Schedule first 1:1 meeting

↓

Complete probation review

Every task appears exactly when it’s needed. No one has to remember what comes next.

What Does Modern Employee Onboarding Look Like?

A successful onboarding process starts well before the employee’s first day.

1. Before Day One

The goal is to ensure that everything is ready before the employee arrives. Typical tasks include:

  • preparing the employment contract,
  • creating user accounts,
  • setting up a laptop and phone,
  • assigning software licenses,
  • ordering an access card,
  • preparing the workspace,
  • sending a welcome email.

2. The First Day

The first day shouldn’t be about solving problems. It should be about making new employees feel welcome.

Typical activities include:

  • handing over equipment,
  • introducing the company,
  • meeting the team,
  • completing mandatory safety training,
  • explaining internal processes,
  • assigning the first tasks.

3. The First Month

At this stage, onboarding gradually transitions into employee adaptation.

Managers should regularly check:

  • how well the employee is settling in,
  • whether they have everything they need,
  • where they need additional support,
  • how they evaluate their first weeks.

4. The Probation Period

Onboarding doesn’t end after the first week. An effective onboarding process should also include:

  • regular one-on-one meetings,
  • continuous feedback,
  • a personal development plan,
  • a probation period review.

READ ALSO: How Tabidoo created “2.5 extra people” without recruiting

Excel, HR Software, or a Workflow Platform?

There is no single solution that works for every company. The right choice depends on your company size, hiring volume, and the complexity of your onboarding process.

SolutionBest ForLimitations
ExcelSmall businesses with only a few new hires each yearManual work, no automation, limited visibility
Asana, Monday.com, ClickUp, TrelloManaging simple task listsNot designed as HR or process management systems
HR Software (HRIS)Companies looking for comprehensive HR managementLess flexibility when adapting workflows to unique business processes
Microsoft Power AppsOrganizations already using the Microsoft ecosystemOften requires more technical expertise and development
AirtableLightweight database-driven applicationsLimited workflow capabilities for more complex business processes
TabidooCompanies that want to customize onboarding and connect it with other business processesNot intended to replace payroll or a full HRIS

The goal isn’t to choose the most popular tool. It is to choose a solution that reflects how your company actually operates today – and can continue growing alongside your business.

How Employee Onboarding Can Work in Tabidoo

Imagine this scenario: an HR specialist creates a new employee record. That’s it. There is no need to send five different emails. No need to manually assign tasks. No need to check whether IT has already prepared the laptop. Everything starts automatically.

Once the employee is created, Tabidoo can automatically:

  • create the onboarding workflow,
  • assign tasks to HR, IT, managers, and office management,
  • notify responsible team members,
  • set deadlines,
  • display onboarding progress in a dashboard,
  • alert users about overdue tasks.

A manager can immediately see something like:

John Smith – Onboarding Progress: 81% Complete

✅ Laptop prepared
✅ Microsoft 365 account created
✅ Health & Safety training completed
❌ Mentor assigned
❌ First 1:1 meeting scheduled

No one has to search through emails or spreadsheets. Everything lives in one place. And because Tabidoo is much more than an HR application, onboarding can easily be connected with other business processes, including:

  • asset management,
  • IT helpdesk,
  • employee training,
  • internal approval workflows,
  • employee records,
  • document management.

This ability to connect multiple business processes is one of the biggest reasons companies choose a workflow platform instead of a standalone HR solution.

When Does Tabidoo Make Sense?

Tabidoo is an excellent choice if:

  • onboarding involves multiple departments,
  • you want to automate repetitive administrative tasks,
  • different positions require different onboarding workflows,
  • you need real-time visibility into onboarding progress,
  • onboarding is connected to other business processes such as asset management, approvals, or helpdesk,
  • you want a solution that can be customized without building custom software from scratch.

When Should You Choose a Different Solution?

Tabidoo may not be the best fit if:

  • you’re primarily looking for payroll software,
  • you need a complete HRIS with predefined HR functionality,
  • you only onboard a few employees each year and a simple checklist already meets your needs.

The Most Common Employee Onboarding Mistakes

Companies often make the same onboarding mistakes:

  • Treating onboarding as something that starts on the employee’s first day.
  • Keeping separate task lists for every department.
  • Lacking visibility into the overall onboarding process.
  • Managing tasks through email.
  • Missing automatic reminders and deadline tracking.
  • Never evaluating or improving the onboarding process afterward.

Employee onboarding is far more than an administrative task. It’s one of the most important business processes in any organization because it shapes a new employee’s first experience while coordinating work across multiple departments.

If your onboarding process is relatively simple, an Excel spreadsheet or a basic project management tool may be enough.

However, as soon as onboarding involves multiple teams, approvals, dependencies, or automation, it’s worth managing it as a structured workflow.

Platforms like Tabidoo allow companies to build onboarding processes that match the way they actually work –without complex development and with the ability to connect onboarding to other business workflows across the organization.

Simply describe the process you need. Tabidoo AI partner will help you build the application around it.

Frequently Asked Questions (FAQ)

How should employee onboarding be managed?

The most effective approach is to manage onboarding as a structured workflow with clearly defined tasks, responsibilities, deadlines, and automation. This gives HR, managers, and IT complete visibility while reducing delays and human error.

What’s the difference between an onboarding checklist and an onboarding workflow?

A checklist is simply a list of tasks. A workflow actively manages the process by creating follow-up tasks automatically, sending notifications, tracking deadlines, and showing real-time progress.

Is Excel enough for employee onboarding?

For very small businesses, yes. But once onboarding involves multiple departments or more complex processes, a workflow platform or HR software becomes a much more scalable solution.

Is Tabidoo an HR system?

Not exactly. HR is just one of many areas where Tabidoo can be used.

Tabidoo is a low-code platform for digitizing business processes. Companies use it to build custom onboarding workflows, approval processes, helpdesks, asset management systems, employee records, project management applications, and many other internal business solutions.

For organizations looking to get started quickly, Tabidoo also offers ready-to-use applications that are especially useful for HR teams.

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