How Tabidoo created “2.5 extra people” without recruiting, or a travel agency replaced collapsing software

I don’t have to have 10 people. I have 8 and they’ll do the job like 10. And I’m not looming over them with a whip – they just work efficiently. Thanks to Tabidoo.

Owner of Unterkunft suche, Adam Mikolaj

About the company

The Slovak travel agency (also a travel agency) Unterkunft suche is one of the absolute uniquenesses on the market. It specializes in providing a complete accommodation service for workers sent abroad. It rents out houses and apartments for short and long-term stays, saving clients extensive administration.

Operates in Slovakia, Belgium and Switzerland. They were the first in Slovakia to adopt the European Service Mediation Directive and often act as the first subcontractor within accommodation, which places high demands on the speed, accuracy and flexibility of the system – as well as significant seasonal fluctuations in prices, energy and revenue.

Time was sought, time was found Tabidoo

For many years, the travel agency ran on its own information system. It worked until a major version change came along: *”The Trabant was gutted and BMW was born.

And here began the story: the system was collapsing,

• it needed constant intervention from programmers,
• the team often reverted back to Excel,
• work was slowing down,
• clients started refusing services,
• sales were falling.

Because of the constant data entry into spreadsheets, there was no time to do normal work, so they started looking for an alternative. And then came a recommendation from Comtec: “Check out Tabidoo. The Czechs are developing their own system – they do it differently. “

Price policy and speed won out

The recommendation was not the only reason the travel agency started implementing Tabidoo. Another reason was the speed of prototyping. Since things change quickly within the company, a system that changes even faster was required – or can. Point for Tabidoo.

The third major advantage was scripting, which allows the agency to copy fields, transfer data between modules, and define custom logic. Finally, it was the company culture. The agency owner came personally to Prague, where Tabidoo is based, to meet the team. “I needed to know that our conditions wouldn’t change overnight and that normal people were behind it,” says Adam Mikolaj, owner of Unterkunft suche.

Exactly what was needed

And so the joint story began. After a year of working at Tabidoo, the agency has a system that is:

• statistically debugged,
• linked to an internal calendar,
• enhanced with mapping features,
• added invoices and bank transfers,
• modularly built according to their real processes, not templates.

The original software couldn’t cope with maps. Tabidoo yes:

• when you enter a city, the system finds all the accommodations in that location,
• displays details and dates,
• switches to internal calendar by GPS,
• and will soon auto-complete coordinates when a new business is created.

The numbers speak clearly

The new system has delivered concrete, measurable results. Thanks to Tabidoo it has gained:

• 1 extra virtual worker due to the time saved
• 16-20 hours saved per day
• the output of the company is equivalent to +2.5 people without hiring anyone

In addition, the agency has started preparing custom templates that other companies will be able to use. Finally, they have a tool that supports the way they really work in the company.